Repair Service & Maintenance

Repair Service in Europe

Please send the product well packed to our head office in Germany (IAI Industrieroboter GmbH, Ober der Roeth 4, 65824 Schwalbach, Germany). We will then send you an exact cost estimate for the repair.

In order to be able to guarantee a quick processing, we ask you to download the following return form, fill it out and enclose it with the return shipment.

➥ IAI Return Delivery Note

Maintenance of EleCylinder

The maintenance of EleCylinders is explained in details in the following videos.

For example, how the motor can be changed or individual parts of the actuator can be greased.
 

Maintenance Category Applicable Type Youtube Videos

Motor Replacement

Slider, Rod and Radial Cylinder

Applicable Models:
EC-S6
EC-R6
EC-RR6
EC-S7
EC-R7
EC-RR7

Motor Replacement

High Rigidity Slider, High Rigidity Radial Cylinder

Applicable Models:
EC-S6AH
EC-S6H
EC-RR6AH
EC-RR6H
EC-S7AH
EC-S7H
EC-RR7AH
EC-RR7H

Motor Replacement

Dust-proof/Splash-proof Rod

Applicable Models:
EC-R6W
EC-R7W
EC-RR6W
EC-RR7W

Motor Replacement

Motor Side-mounted

Applicable Models:
EC-S6R
EC-RR6R
EC-S6AHR
EC-RR6AHR
EC-S7R
EC-RR7R
EC-S7AHR
EC-RR7AHR

Motor Replacement

Small Size

Applicable Models:
EC-S3
EC-RR3

Motor Replacement

Small Size

Applicable Models:
EC-S4
EC-RR4

Stainless Sheet Replacement

Slider

Applicable Models:
EC-S3
EC-S3R
EC-DS3
EC-DS3R
EC-S4
EC-S4R
EC-DS4
EC-DS4R
EC-S6
EC-S6R
EC-DS6
EC-DS6R
EC-S7
EC-S7R
EC-DS7
EC-DS7R

Stainless Sheet Replacement

High Rigidity Slider

Applicable Models:
EC-S6AH
EC-S6AHR
EC-S6H
EC-DS6AH
EC-DS6AHR
EC-S7AH
EC-S7AHR
EC-S7H
EC-DS7AH
EC-DS7AHR

Greasing

Slider

Applicable Models:
EC-S(R)
EC-S(A)H(R)

Greasing

Rod

Applicable Models:
EC-R
EC-RR

Greasing

Radial Cylinder, High Rigidity Radial Cylinder

Applicable Models:

EC-RR6(R)
EC-RR7(R)
EC-RR6(A)H(R)
EC-RR7(A)H(R)

Greasing

Mini size models

Applicable Models:
EC-RP4
EC-GS4
EC-GD4
EC-TC4
EC-TW4

Greasing

Small size

Applicable Models:
EC-RR3
EC-RR3R
EC-DRR3
EC-DRR3R

Greasing

Small size

Applicable Models:
EC-RR4
EC-RR4R
EC-DRR4
EC-DRR4R

Greasing

Dust-proof / Splash-proof Rod

Applicable Models:
EC-R6W
EC-R7W

Greasing

Dust-proof / Splash-proof Radial Cylinder

Applicable Models:
EC-RR6W
EC-RR7W

Spiral Cover Replacement

Mini size model with Spiral Cover

Applicable Models:
EC-RP4
EC-GS4
EC-GD4
EC-TC4
EC-TW4

Timing Belt Replacement

Motor Side-mounted type

Applicable Models:
EC-S6R
EC-RR6R
EC-S6AHR
EC-RR6AHR
EC-S7R
EC-RR7R
EC-S7AHR
EC-RR7AHR

Controller Replacement

Motor Side-mounted type

Applicable Models:
EC-S6R
EC-RR6R
EC-S6AHR
EC-RR6AHR
EC-S7R
EC-RR7R
EC-S7AHR
EC-RR7AHR

Scraper Case Replacement

Dust-proof / Splash-proof Radial Cylinder

Applicable Models:
EC-RR6W
EC-RR7W

 

Technical Support

If you need technical support when using a product, you can reach our service team either by email to IAI Support or by phone.

✆  Support Hotline:    +49  6196  8895 - 31

✉  Support E-Mail:      service@iai-automation.com